Reference

How baij99 Handles Your Personal Information

When you open an account with us, we collect only the information needed to run your account, process payments through bKash, Nagad or Rocket, and keep your session secure.

Account data kept securebKash, Nagad, Rocket payment privacyYour right to access or delete dataBangladesh-eligible regions only

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

baij99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier — never your full mobile banking PIN or password. Device data, including browser type

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and IP address, is logged to detect unusual login attempts and protect your account. We also store game session records linked to your account to resolve disputes and comply with platform audit requirements. Cookies on our site track your session state and your lobby preferences such
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as which game category you last browsed — you can manage cookie behaviour through your browser settings. We do not sell your personal data to third parties, and we do not share your bKash, Nagad or Rocket wallet details with advertisers. Data retention periods apply: active
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account data is held while your account remains open; if you close your account, we retain minimal records for the period required under applicable law in your eligible region. Any automated decision-making that affects your account — such as fraud-detection flags — can be reviewed by
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our support team on request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct or remove your personal data, contact our support team directly. We aim to acknowledge every privacy-related request within two business days and resolve it in line with the applicable rules for your eligible region. Our team handles data queries separately from general account support so your request reaches the right person straight away.

Live Chat Start a live chat session from the baij99 site. Identify your request as a data or privacy query so it routes to the right team member immediately.

Email Support Send your data request by email with your registered account identifier. We confirm receipt and give you a reference number to track progress.

Account Settings Some data updates — like your contact number or linked wallet — can be changed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

Our Commitments Around Data Security and Retention

We hold account and payment data under SSL-encrypted connections at every point — from login to the moment your bKash or Nagad transaction completes. Our internal access controls mean only the teams that genuinely need your data to operate your account can see it. We review these access permissions regularly. If you believe your data has been used incorrectly, you have the right to raise it with us directly and we will investigate within the timeframes set by your eligible region's applicable rules.

Encrypted Connections SSL encryption covers every account login, session and payment step — including bKash, Nagad and Rocket transactions — so data in transit stays protected.

Cookie Controls Session and preference cookies run on our site. You can block or clear them through your browser at any time; some lobby features may behave differently if cookies are off.

Data Retention Policy Active account records are kept while your account is open. On closure, we retain only what applicable law in your eligible region requires, then delete the rest.

Dispute and Audit Records Game session logs and payment references are stored specifically to resolve account disputes and meet audit requirements — not for marketing or profiling purposes.

Common Questions About Your Privacy on baij99

These are the questions we hear most often about how personal data, payment details and account records are handled. If your question is not covered here, our support team can address it directly through live chat or email.

No. We record only the transaction reference and wallet identifier returned by the payment network. Your mobile banking PIN or password is never transmitted to or stored by us.

Yes. Contact support through live chat or email with your account identifier. We will compile and send your data within the timeframe required under applicable rules for your eligible region.

Send a deletion request via email or live chat. We process it promptly, keeping only what applicable law in your eligible region requires us to retain for audit or legal purposes.

Access is restricted to team members who need it to operate your account — payments, account verification and support staff. Internal permission reviews happen on a regular basis.

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can block or delete both through your browser settings at any time.

Linking a Rocket wallet adds your wallet identifier to your payment profile. The same protections apply — no PIN is stored and transaction references are held only for account and audit purposes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBaij99 Glossary InfoFAQ

How baij99 Handles Your Personal Information

How to Reach Us About Your Privacy

Our Commitments Around Data Security and Retention

Common Questions About Your Privacy on baij99

01 Does baij99 store my bKash or Nagad PIN?

02 Can I request a copy of all the data baij99 holds on me?

03 How do I ask baij99 to delete my personal information?

04 Who inside baij99 can see my account and payment data?

05 What cookies does baij99 use and how do I control them?

06 Does my data change if I link a Rocket wallet to my account?

Privacy Policy

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